All websites have now been restored to Central US (US1). Services are operating normally, and we continue to monitor the server closely to ensure stability.
Posted Apr 02, 2025 - 13:22 UTC
Update
We are holding off putting customers back to US central until we get confirmation from Azure that there is no further impact on our services.
Initial Investigation looks to be a network hardware failure in their central datacenter.
Posted Apr 01, 2025 - 16:21 UTC
Update
We are continuing to see issues with the US network as a whole and are trying to mitigate these for our customers
Posted Apr 01, 2025 - 12:24 UTC
Monitoring
We will continue to monitor the US1 Region and move customers back once stable
Posted Apr 01, 2025 - 11:35 UTC
Update
We have successfully migrated all US1 customers to our failover region US West 1
Posted Apr 01, 2025 - 11:35 UTC
Update
Failover for all US1 customers has commenced.
Posted Apr 01, 2025 - 11:16 UTC
Investigating
We are currently investigating an issue with Azures US1 Central Network effecting customers. We will provide more information as we identify the cause.
Posted Apr 01, 2025 - 11:12 UTC
This incident affected: HappyDance Infrastructure (Microsoft Azure).